At Little Abode, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, make a purchase, or otherwise interact with us.

This Privacy Policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Business Name: Little Abode
Email: littleabode@hotmail.com

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

We may collect the following personal information:

• Name
• Billing and delivery address
• Email address
• Telephone number
• Order history
• Payment details (processed securely by our payment providers)
• IP address
• Browser and device information
• Website usage data collected through cookies and analytics
• Communications you send to us via email, contact forms or social media

We collect personal information when you:

• Place an order
• Contact us
• Leave a review
• Browse our website
• Accept cookies

We use your personal information to:

• Process and deliver your orders
• Process payments
• Provide customer support
• Manage your account
• Respond to enquiries
• Improve our website and customer experience
• Prevent fraud and maintain website security
• Comply with legal and regulatory obligations
• Send marketing emails where you have given your consent or where otherwise permitted by law

Under the UK GDPR, we rely on the following lawful bases for processing your personal information:

• Contract – to fulfil your orders and provide our services.
• Legal Obligation – to comply with tax, accounting and legal requirements.
• Legitimate Interests – to improve our services, prevent fraud and maintain website security.
• Consent – where you have agreed to receive marketing communications or accepted optional cookies.

You may withdraw your consent at any time.

Payments made through our website are processed securely by trusted third-party payment providers. We do not store your full debit or credit card details.

Our website uses cookies and similar technologies to:

• Remember your preferences
• Enable shopping basket functionality
• Improve website performance
• Analyse website traffic
• Support advertising and marketing

You can manage your cookie preferences through our cookie banner or your browser settings.

We do not sell your personal information.

We may share your information with trusted service providers where necessary, including:

• Payment processors
• Delivery and courier companies
• Website hosting providers
• IT support providers
• Email marketing providers
• Analytics providers
• Professional advisers
• Government authorities where required by law

These organisations only process your information on our behalf and must keep it secure.w Long We Keep Your Information

We only keep your personal information for as long as necessary to:

• Fulfil your orders
• Meet our legal obligations
• Resolve disputes
• Maintain accounting and tax records
• Enforce our legal rights

When your information is no longer required, it will be securely deleted or anonymised.

Under UK data protection law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information (where applicable)
• Request restriction of processing
• Object to processing based on legitimate interests
• Request transfer of your data to another provider (data portability)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details above.

If you choose to receive marketing emails from us, we may send you information about new products, promotions and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or destruction.

Although we work hard to keep your information secure, no method of electronic transmission or storage can be guaranteed to be completely secure.

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage you to read their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the revised Effective Date.

If you are unhappy with how we handle your personal information, please contact us first so that we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk/

Telephone: 0303 123 1113